Privacy policy

Privacy Policy

This policy explains how No Stranger LLC ("No Stranger," "we," "us") collects, uses, and shares personal information when you visit trynostranger.com, make a purchase, subscribe, or contact support. We are a U.S. business. If you are in the EU/UK/EEA, additional rights apply (see Your Privacy Rights).

What We Collect

  • Identifiers & Contact Data (name, email, phone, shipping/billing address)

  • Order & Account Data (products purchased, subscription status, order history)

  • Payment Data (processed securely by our payment processor; we do not store full card numbers)

  • Device/Usage Data (IP address, cookie IDs, pages viewed, events, approximate location)

  • Communications (emails, support messages, reviews)

How We Use Data

  • Fulfill orders and provide customer support

  • Operate subscriptions and account features

  • Personalize your experience and product recommendations

  • Communicate about orders, product updates, and promotions (with your consent where required)

  • Prevent fraud, secure our services, and comply with legal obligations

  • Analyze performance to improve our products and site

Sharing & Disclosure

We share personal information with:

  • Service providers (e.g., Shopify/e‑commerce, payment processors, fulfillment & warehousing, email/SMS platforms, analytics)

  • Legal & safety (to comply with law, enforce our Terms, or protect rights)

  • Business transfers (if we undergo a merger, acquisition, or asset sale)

We do not sell personal information in the traditional sense. Some advertising/analytics uses may be considered "selling" or "sharing" under certain state laws. See Your Privacy Rights to opt out.

Cookies & Tracking

We use cookies and similar technologies to run our store, remember preferences, measure performance, and (if enabled) support advertising. You can manage cookies via your browser settings. Disabling some cookies may impact site functionality.

Email & SMS Marketing

  • Email: You may unsubscribe at any time via the link in our emails or by contacting support@trynostranger.com.

  • SMS: By opting into SMS, you consent to receive marketing texts; message/data rates may apply; message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Data Retention

We keep order and account records as required for tax, accounting, and compliance (typically 7 years), and marketing data until you opt out or your account is deleted, unless a longer retention period is required by law.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

Children’s Privacy

Our products and site are for adults 18+. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided data to us, contact support@trynostranger.com to request deletion.

International Users

If you access our site from outside the U.S., you understand your information may be processed in the U.S. and other countries with different data protection laws.

Your Privacy Rights (CCPA/CPRA, GDPR & Similar Laws)

Depending on your location, you may have rights to request access, correction, deletion, portability, and to opt out of sale/sharing or limit use of sensitive data. You can exercise rights by emailing support@trynostranger.com with the subject "Privacy Request" and your request type. We may need to verify your identity. You may designate an authorized agent.

Changes

We may update this Privacy Policy from time to time. The latest version will always be posted here with the Last updated date.